Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
5.7
Location
7.7
Service
7.7
Dining
5.3
Guest reviews
6.4/10
based on 3 reviews
3.5/5
based on 260 reviews
8.1
8.1/10 based on 2826 reviews
#105 of 174 hotels in Brisbane based on Tripadvisor
Ivan
United Kingdom,
January
2024
6.4/10
The hotel is more like a two and a half star than three and a half star; it felt cramped and old-fashioned, but pretty clean. The service was absolutely wonderful, especially the gentleman who checked us in and went above and beyond to be helpful. The location was excellent, with plenty of good eating places nearby and close to the CBD. The dining experience was friendly, but not worth the $10.
Rooms
5.0
The rooms felt old and dated but were pretty clean.
Service
9.0
The service was excellent and friendly. The staff offered great assistance and went the extra mile.
Location
8.0
The location was excellent, close to eating places and CBD, making it convenient.
Dining
5.0
The dining was friendly but not worth the $10 price.
Facilities
6.0
The facilities were adequate for a comfortable stay.
David
United Kingdom,
December
2023
7.0/10
I found the hotel to be conveniently located, just a short walk from the city center and close to the train station. The rooms were clean and great for a good night's sleep, although a bit small for two people. The service was friendly overall, but there was a misunderstanding about the bond amount I needed to pay. The dining options were decent, with a basic breakfast menu available. Overall, it's a nice place to stay if you're looking for a convenient location at a reasonable price.
Rooms
7.0
The rooms were very clean, although a bit small for two people.
Service
7.0
The staff was friendly but there was a misunderstanding about the bond amount.
Location
8.0
The hotel is conveniently located near the city center and train station.
Dining
6.0
The dining options were decent with a basic breakfast menu.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Duncan
United Kingdom,
July
2023
6.2/10
Upon arrival at the hotel, the room presented was outdated and uncomfortable, with poor layout causing lack of privacy, despite efficient daily housekeeping. Some noise concerns due to close proximity of other guests. Staff offered assistance with parking and navigating the property but failed to communicate a security deposit charge. The location is convenient for train travelers but slightly distant from shopping areas. Limited dining options in the restaurant downstairs. Facilities are average.
Rooms
5.0
The room was outdated and uncomfortable, lacking privacy.
Service
7.0
Staff were helpful with parking and navigating the property. However, failed to communicate a security deposit charge.
Location
7.0
Convenient for train travelers but slightly distant from shopping areas.
Dining
6.0
Limited dining options available in the on-site restaurant.